David Kelley’s Bringing Design Thinking to the Creation of PAHM

On January 25, 2014, Palo Alto History Museum director, Stanford professor and founding d.school faculty member, Professor Michael Shanks, led an exciting design retreat to explore new ways of unleashing the potential for a history museum in Palo Alto. Inspired by the rigors of “design thinking,” it was a day of deep understanding, empathy and
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